The editorial board of the journal intends to respond promptly and constructively to all complaints and resolve them.

Complaints enable the editorial board to improve the quality of the journal, the content of the editorial policy and procedures.

Suspicions of violations of publication or research ethics should be reported to the editorial board.

Complainants may remain anonymous (if desired). The journal may request data and images from authors, consult with editors, and contact institutions for investigation.

Upon receipt of a complaint: the editor-in-chief or an authorized member of the editorial board shall conduct a preliminary check within 10 working days; if necessary, requests for additional information may be sent to the complainant; if the complaint is found to be justified, an internal investigation shall be initiated.

The investigation shall be conducted by the editorial board, involving independent experts as necessary. Persons affected by the complaint shall have the right to provide a written explanation. All parties shall have an equal right to be heard.

Depending on the results of the investigation, the following measures may be taken: amendments to the article; publication of a statement of infringement or retraction of the article; notification of the institution with which the author is affiliated; ban on submission of articles to the journal for a certain period; other actions in accordance with COPE standards.